Your purchases stay on your phone
Purchases, receipts, return proof, warranty details, and claim notes are stored only on your device, in the app’s private storage on iPhone and Android. They are never uploaded to MugCode, shared with advertisers, or sold.
ReturnGuard has no accounts and runs no servers of its own for your data, analytics, or ads.
Camera, photos, and receipt scanning
Camera and photo access are used only when you choose to scan or attach a receipt. ReturnGuard reads the receipt text with on-device text recognition (Apple’s Vision on iPhone, Google’s ML Kit on Android); the image and text never leave your phone.
Notification permission is used only for return, refund, delivery, and warranty reminders, which are scheduled on your device.
Advertising in the free version
The free version shows ads from Google AdMob. ReturnGuard Pro subscribers see no ads, and the ad SDK is not started for them.
To serve and measure ads, Google may collect:
- Device identifiers: on iPhone the Advertising Identifier only if you allow tracking; on Android the advertising ID, which you can reset or delete in Android settings
- Approximate location derived from your IP address
- Ad interaction and diagnostic data
Your purchases and receipts are never part of this. Learn how Google uses information from apps that use its services.
Tracking and consent choices
On iPhone, ReturnGuard asks before allowing tracking, and you can change your answer any time in iOS Settings → Privacy & Security → Tracking. On Android, you can reset or delete your advertising ID in Android Settings → Privacy → Ads.
Where the law requires it, such as in the EEA, UK, and Switzerland, ReturnGuard asks for consent through Google’s consent form. You can change your choice later in Profile → Ad privacy choices.
Package tracking pages
When you tap Track package, ReturnGuard opens the carrier’s own tracking page (for example Canada Post, UPS, or FedEx) inside the app. The page loads directly from the carrier, the same as in your browser, and the carrier’s privacy policy applies. ReturnGuard does not send your tracking number anywhere else and does not keep the carrier’s cookies after you close the page.
Subscriptions and payments
Subscriptions are processed by Apple through the App Store on iPhone, and by Google Play on Android. ReturnGuard never receives your payment details; it only learns from the store whether your subscription is active.
Deleting your data
Delete everything from Profile → Data & Privacy → Delete all purchase data. Deleting the app also removes all of its data from your device. You can turn reminders off in the app or in your phone’s Settings.
Contact
ReturnGuard is made by MugCode. For questions about this policy, email info@mugcode.ca.