Effective November 4, 2026. This policy explains how Mugcode Inc. handles personal information on mugcode.ca.
01 / WHAT WE COLLECT
Only what you send us.
When you use our contact form we receive your name, email address, service of interest and message, plus your phone number and how you heard about us if you choose to share them. If you email or message us, we receive what you send.
02 / HOW WE USE IT
To reply and do the work.
We use this information to answer your inquiry, prepare proposals, deliver projects and keep business records. We do not sell personal information.
03 / COOKIES AND ADVERTISING
Cookies and Meta Pixel.
The site uses essential cookies so forms work securely. It also uses Meta Pixel to measure visits and contact form submissions and to improve our advertising, so Meta may receive data such as your IP address, browser details and the pages you visit. You can limit this through your browser or your Meta ad settings.
04 / WHO HANDLES DATA FOR US
Trusted service providers.
We use providers such as our web and email host to run the site and our mailbox. Information may be processed outside Alberta or Canada. We may also disclose information when the law requires it.
05 / KEEPING IT SAFE
Storage and retention.
We use reasonable safeguards to protect personal information and keep it only as long as needed for the purposes above or to meet legal and accounting requirements.
06 / YOUR CHOICES
Access, correction and deletion.
You can ask to see, correct or delete your personal information, or withdraw your consent, by emailing info@mugcode.ca. If you are not satisfied with our response, you can contact the privacy regulator in your area.
07 / APPS AND PRODUCTS
Separate policies.
Our mobile apps, games and software products can have their own privacy policies, which apply when you use them.
08 / CHANGES
Updates to this policy.
We may update this policy from time to time. The date at the top shows the latest version.